Operate a multi-line telephone system to relay incoming and interoffice calls. Greet all visitors courteously, determine their needs and direct them to the proper person. Ensure that visitors sign in as needed and receive a Visitor badge. Enter data and reproduce reports, forms, correspondence, grants, and other material as generated by agency staff. Proofread all work for accuracy and neatness. Process US Mail, including delivery when required. Maintain accurate information for the Sign-In/Out book and the “All Staff” phone list.

High School Diploma or GED required. General knowledge of MS Word, Excel, PowerPoint, and Outlook. Three years experience working in an office environment. Excellent customer service skills. Clerical training or related work experience. Proficient with a ten-button phone system. Ability to operate the following: computer, copier, laminator, fax machine, folding machine, spiraling machine. Ability to be flexible with day-to-day responsibilities as program needs arise. Car/driver’s license required. Bi-lingual required.